tk98's Privacy Policy

This privacy policy sets out the rules governing the handling of personal information between the tk98 platform ("we", "our", or "tk98") and users of this platform ("you" or "user"). By using our website https://tk98.mom, you are considered to have agreed to the terms of this policy.

tk98 is committed to ensuring a safe, transparent, and reliable online gaming environment for players in Bangladesh. We believe your personal information is a valuable asset — and we handle it with the highest level of care and responsibility.

2.1  Information We Collect

During registration and use of tk98's services, we may collect the following types of personal information:

• Name, date of birth, and national identity information (for age verification)
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, or Upay account numbers)
• Login history, IP address, and device information
• Gaming activity and transaction records
• Your communication history with customer support

2.2  Automatically Collected Information

When you visit our website, certain information is collected automatically. This includes:

• Browser type and version
• Operating system name
• IP address and geographic location (country level only)
• Session duration and pages visited
• Data from cookies and similar tracking technologies

2.3  Information Received from Third Parties

We may sometimes receive relevant information about you from payment processors or identity verification services. This information is used solely to improve your account security and the quality of our services.

3.1  Primary Purposes

tk98 uses your personal information for the following purposes:

• Creating, managing, and securing your account
• Processing financial transactions including deposits and withdrawals
• Verifying 21+ age and ensuring responsible gaming
• Providing customer support and resolving complaints
• Preventing fraud and unauthorized access
• Technical improvement of the platform and refinement of the user experience
• Keeping you informed about relevant promotional information and offers (with your consent)

3.2  Analysis and Service Improvement

We use aggregate data to analyze platform usage. No individual can be identified through this process. This helps us improve our gaming portfolio, promotional structure, and overall user experience.

3.3  Legal Basis

We process your information on the following legal bases:

• Contractual necessity: Processing information that is essential for providing our services.
• Legitimate interests: Preventing fraud, ensuring security, and conducting business operations.
• Consent: Your direct approval for marketing communications and certain cookies.

4.1  What Cookies Are and Why We Use Them

Cookies are small text files stored on your device. tk98 uses cookies for the following reasons:

• Keeping login sessions active and ensuring security
• Remembering language and display preferences
• Analyzing gaming activity to improve services
• Detecting fraudulent activity

4.2  Cookie Controls

You can disable cookies at any time from your browser settings. However, please note that disabling certain essential cookies may limit the functionality of the platform. In particular, login sessions and payment operations may be affected.

5.1  Sharing Information with Third Parties

tk98 never sells your personal information. However, in the following limited circumstances, information may be shared with trusted third parties:

• Payment processors: Information required to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Identity verification services: For confirming age and identity.
• Technical service providers: For website hosting, security, and analytics services.
• Legal obligations: In response to lawful orders from law enforcement authorities or courts.

All third parties are bound by confidentiality agreements with us and may not use your information for their own purposes.

5.2  Information with Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, or PG Soft may receive the minimum information necessary to operate gaming services. This information is directly related to gaming activity and is used solely for that purpose.

6.1  Security Measures

tk98 uses industry-standard security technologies to keep your information safe. Our security framework includes:

• SSL (Secure Socket Layer) encryption technology — all data transmissions are encrypted
• Secure server infrastructure and regular security audits
• Two-Factor Authentication support
• Automated monitoring systems for detecting unauthorized access
• Strict data access controls and training for staff

6.2  Data Retention Period

We retain your personal information only for as long as necessary. Generally, transaction and financial records are kept for a specified period after account closure to meet applicable legal obligations. Once that period has passed, the data is securely deleted or anonymized.

6.3  Response to a Data Breach

In the event of a data security breach, tk98 will promptly notify affected users and take the necessary steps to limit the damage. We are committed to transparency and accountability.

7.1  Your Rights

As a tk98 user, you have the following rights:

• Right of access: The right to request information about what data we hold about you.
• Right to rectification: The right to request correction of incomplete or inaccurate information.
• Right to erasure: The right to request deletion of your data in certain circumstances.
• Right to restrict processing: The right to request that data processing be temporarily suspended in certain circumstances.
• Opt out of marketing communications: The right to unsubscribe from promotional communications at any time.
• Right to data portability: The right to request your personal information in a structured format.

7.2  How to Exercise Your Rights

To exercise any of the above rights, please contact our customer support team. We will verify your request and respond within a reasonable time. In some cases, it may not be possible to delete or fully restrict data due to legal obligations.

8.1  21+ Age Restriction

tk98 is an adults-only platform. This site is for persons aged 21 and above only. We do not intentionally collect information from anyone under the age of 21. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

9.1  Special Protection for Financial Information

tk98 accepts payments via bKash, Nagad, Rocket, and Upay. Your financial information associated with these payment methods is stored with special security. We never store your full mobile banking PIN or password.

The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000 — records of all transactions within these limits are kept securely and can be reviewed from your account dashboard.

9.2  Fraud Prevention

We monitor transaction patterns to ensure the security of your account. If unusual activity is detected, we will contact you directly. Please remember that no representative of tk98 will ever ask for your password or payment PIN.

10.1  Amendments and Updates

tk98 reserves the right to update its privacy policy from time to time. For significant changes, we will notify you by email or through the platform. If you continue using the site after a policy change takes effect, you will be considered to have agreed to the updated policy.

10.2  Applicable Law

This privacy policy is governed by applicable laws and regulations. For any disputes or complaints, you are requested to contact our support team in the first instance.